{{langName}}
Online
Service Market
20
+ Year
Strategic Goals
Increase Global Brand Awareness: Expand business networks in multiple regions to enhance brand influence in the pipeline equipment industry, aiming to become a recognized global brand.Hebei Chiken Pipeline Equipment Co., Ltd. expand International Market Share: Increase sales in key markets such as Asia, Europe, North America, and Africa, with a focus on industries like petrochemicals, power, chemicals, and shipbuilding.
Build Long-Term Partnerships: Establish stable, long-term relationships with overseas distributors, agents, and end users to ensure sustainable growth.
Product Export Growth: Leverage existing production capacity of 6,000 tons per year to drive steady export growth, aiming for a 50% increase in international market sales within the next five years.
01
Participating in International Exhibitions
We actively participate in industry exhibitions worldwide to showcase our latest products and technological achievements, while also establishing connections with international customers to explore cooperation opportunities.
02
Establishing Overseas Branches
We plan to establish overseas branches in key international markets to better understand local demand, provide localized services, and strengthen communication and cooperation with local customers.
03
Online Promotion & Social Media
We use the internet and social media platforms to enhance the company's visibility in international markets. By regularly posting company updates and case studies, we attract more attention from international customers.
04
Cooperating with International Traders
We seek to build partnerships with international traders to expand our global reach and promote our products to a wider market through their networks.
Cooperation Process
01
Initial Communication & Requirement Confirmation
The customer contacts us via phone, email, or online consultation to confirm the intention to cooperate. We will conduct initial discussions based on the customer's needs (e.g., product type, specifications, quantity) to confirm project details.
02
Technical Support & Solution Design
Our technical team provides professional support, answering questions on product applications, specifications, and technical issues. If the customer has special requirements, we offer customized product solutions and design adjustments as needed.
03
Quotation & Contract Signing
Based on the customer's needs and design solution, we provide a detailed quote, including product pricing, delivery times, and payment terms. After the customer confirms the quote, both parties sign a formal contract to ensure smooth cooperation.
04
Production & Manufacturing
Following the contract, we begin production of customized products or prepare in-stock items. During production, the customer can track progress, and we ensure timely completion of the order.
05
Quality Inspection & Confirmation
Once production is complete, the products undergo strict quality inspection and testing, including size, performance, and appearance. The customer may request on-site inspection or a test report to ensure compliance with standards.
06
Packaging & Logistics Arrangement
We ensure safe transport through rigorous packaging processes. Based on customer requirements, we offer flexible logistics options and delivery times to ensure timely delivery.
After-Sales Service
Multilingual Online Technical Support
We have a dedicated multilingual support team available 24/7 to respond to customer inquiries and issues. Through email, video conferencing, and other channels, we provide real-time, efficient technical support for our international customers, ensuring a smooth experience with our products.
Regular Remote Monitoring & Diagnostics
The company is equipped with a professional repair team skilled in pipeline and flange fault diagnosis and repair. Whether it's wear and aging during normal use or damage caused by unexpected events, the repair team can efficiently restore and provide solid after-sales support.
Customer Emergency Response Plan
An emergency response plan for major customer failures is in place, mobilizing the company's strongest technical resources to assist customers in restoring production as quickly as possible.
International Logistics & Spare Parts Service
We cooperate with reliable international logistics companies to offer fast and secure shipping services. For parts replacement or repairs, we ensure timely delivery, minimizing downtime caused by logistics issues.
Regular Customer Satisfaction Surveys
We regularly send customer satisfaction surveys to our international clients to gather feedback on their experience. Based on this feedback, we continuously optimize our after-sales service process to ensure customer satisfaction with our products and services.
Global Service Network Coverage
For products requiring factory repairs or maintenance, we provide comprehensive cross-border services, including logistics and customs handling. This ensures international customers can easily and quickly maintain their products, reducing maintenance time.
